Returns and Refunds

Unbelievable Returns Policy Availible To Our Customers

When you create an account with Crimson Princess, you automatically qualify for our outstanding 365 days return policy.

We accept any returned products, whatever the reason. Even if it has been used!!

We offer a replacement or full refund 365 days after you have recieved your order if your not satified with your product!!

Orders placed without a Crimson Princess account do not qualify for our amazing 365 days return policy. Orders placed without a Crimson Princess account have a 14 day window from the day you recieve your order, to send the parcel back and 21 days to return any faulty items.

To ensure your returns arrives with us safely please attach the Tracked 48 returns label which you will recieve in your parcel. Make sure you obtain your reciept from the postal office, just incase your parcel is lost in transit or there is any issue with us recieving your returns. Once we have recieved your returned item at our warehouse we will process your choice of a refund or replacement as soon as possible. This will be within 30 days however in most cases a lot sooner. Once your refund has been processed allow 5 working days for your funds to credit your account, depending on your bank.

Print returns form: 

Please print and complete our returns form and send with your package.

Free Shipping & Returns

Free Shipping on orders over £30